Customer Win Back Strategy

What happened when COVID-19 first hit us and businesses started to close?

Everyone that needed anything started searching online for their supplies and shopping needs.


With the first lock-downs, there were very little people on the streets and on the highways, so they all had to be doing something. They were online searching for services and supplies, and most went to the Big Online Shops because they noticed that you were closed. 


Most people search locally first, they might see your website, there is nothing new on in. They may have checked your Google My Business with no updates on it. So, that gave the impression that  you couldn’t serve them, you had no Call To Action for them on any of your online sites, no news of when you might be open, or alternative ways that you can meet their needs. 


Most people went shopping elsewhere, they went where they could shop anytime and have their products delivered to them. Most businesses were not prepared for that, they didn’t know how, didn’t have the technology or just some basic information on how to set-up online shopping options for their customers. 


Most downtown merchants are used to providing a direct sales approach to their customers walking into their stores and buying merchandise, this is what they do everyday, how do you change that, or how do you expect to do anything different. They were not accustomed to doing online business sales. 


If you haven't already started moving your business online or at least providing information online on how your customers can get products or services from you, it’s time to start looking at how much you should be doing online, or just move everything online. 

Download a free copy of my 7 Steps On Winning Your Customers Back, we will show you the steps it will take to get your business online and getting more attention to your website and Google My Business listing. 

 

It’s Free, Download Now. 


win customers back


Comments

Post a Comment

Popular posts from this blog

How to create a better Facebook Ad?

Image
An attractive and engaging Facebook ad is the result of a combination of effective strategies. No advertisement can be declared to be perfect as some ads work better than others due to various reasons. The competition in the Facebook ad market is becoming intense. More and more people are realizing the power of this social media giant and hope to utilize the platform to advertise their products and services. Laser-focused targeting and creativity in Facebook ad creation are some of the essential techniques in creating a great Facebook ad. However, here are some of the other important strategies from which can be adopted to create a better Facebook ad: Target a specific Audience The first step in the creation of an ad is to keep in mind the audience for which you are writing the ad. The audience varies from business to business and the primary purpose of your ad. A tempting thing to do is create a general ad and target millions of people through a single ad. However, thi...
Read more

How Listening to Your Clients Wants and Needs Can Help You Land More Sales

Image
Business owners often do more talking than listening. When it comes to making sales, often it’s best to do more listening than talking. Instead of overthinking and brainstorming what your prospects might want, why not just ask them? You’d probably be surprised at how easy it can be to sell them what they’re already telling you they most want/need. For example, if you’re selling a variety of online marketing or web services, instead of trying to force them to buy a particular SEO package to help rank their site, why not ask them what they think their biggest issues are right now with their business? You might find that they really don’t care much about their ranking but might instead be focused on their social media, e-mail list management, or some other service that you could easily do for them. Once someone tells you what their issues are, ask them what they think that would do for their business if those issues were solved, and then ask them how much more they t...
Read more

Why Title Tags are Important for Ranking Your Website

Image
Anyone who owns a website and publishes original content on it wants to see the site ranked higher on Google and other search engines. While many may believe that writing a top-quality piece of content, publishing it, and promoting it is enough to make the website successful, it is certainly not. In this era of fierce competition when thousands of websites are competing for the same kind of audience. In such a competitive environment, SEO practices play an essential role in website ranking. According to Moz – a renowned SEO software – title tags are the second most crucial factor for ranking your website after the content. Title tags can be the make or break factor in the success of your website. Optimized title tags are essential in boosting the ranking of your website as well as increases its traffic. Many programs like Web Fire can also help websites in writing unique titles and content to enure the website is ranked higher. Sometimes, the ranking might be higher, but the click...
Read more